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Frequently Asked Questions

Return Policy

Can I return books that I have purchased?
We do not allow returns on books because of the nature of the copyright material.

Can I return cut fabric?
We do accept returns, within 14 days, on unopened jelly roles, fat quarters, and panels, but we do not accept fabric that has already been cut personally for you.

Can I return a sewing machine I have bought?
All our machines are able to be tested in the store by the purchaser, and the manufacturer has a 1 year warranty on the machine, so we do not accept returns on machines.

Sewing Machines

What brand of sewing machines do you carry?
We carry Pfaff as well as Husqvarna Viking machines.

Do you offer machine servicing and repairs?
Yes, we do!

What types of machines do you service and repair?
We are certified dealers for Pfaff and Husqvarna Viking, but we also work on almost all other brands.

How much does it cost to have a machine serviced or repaired?
To service and clean a machine it costs between $89.99 and $149.99 depending on the model. If you are bringing in a machine that we do not specialize in, and we do not know how to help repair your machine, we will not charge you. We want our sewist to be able to get back to the hobby they love and we certainly don't want to charge them if we can't help them do that!


How can I see what classes your store offers this month?
1) At the beginning of each month we send out a Newsletter that lists all of our available classes for that month. If you are interested in looking at that list, click on the 'Newsletter" tab at the top of the page. This will allow you to see everything going on at the Sewing Bee this month!

2) On our Home Page, if you scroll down to the menu of purple boxes, you will see a box labeled "Classes." Click on that box and you will find a list of classes we currently have available.

How can I sign up for a class?
Starting in June 2020 you will be able to sign up for a class right on the website, and can pay with a credit card online. For now, please call the store if there is a class that you are interested in taking and we will reserve your spot, and give you the information you need for the class.

Contact Info

The Sewing Bee (TN)
3101 Industrial Drive, 
Johnson City, TN 37604
Phone: (423) 753-7399

Business Hours

Tuesday - Friday 10am - 4pm
Saturday 10am - 2pm
Sunday & Monday *Closed